Frequently Asked Questions
If your question is not listed on this page, please feel free to contact us.
How can I place an order?
1. Click on the desired bouquet
2. Choose an option for a text card, a size and a quantity
3. Place the bouquet in your shopping cart
4. Shop for more flowers or press view cart
5. Check if everything is correct and add a coupon code if necessary
6. Proceed to Checkout
7. Fill in the given invoice
8. If necessary, enter the delivery to another address
9. Choose your payment method and place your order
10. You will receive a confirmation by email
11. The order is being prepared
Can I order by phone?
Yes you can call us for an order. Op +31 (0) 40 – 236 40 52
Will I get a confirmation?
Once your order has been received you will receive a confirmation email.
Can the bouquet be delivered today?
Make sure your order is completed before 14:00, then we guarantee that the flowers will be at their destination the same day. Deliveries abroad are on request.
What are the delivery costs?
The delivery costs for Eindhoven are € 5.00.
For the surrounding places Veldhoven, Best, Valkenswaard, Waalre, Nuenen, Helmond, Mierlo, Geldrop and Son en Breugel it is € 6.95
For the rest of the Netherlands €7.50.
Delivery costs for abroad are on request.
Can I choose a delivery date myself?
Yes, you can indicate the date on which you want your order to be delivered.
Can I also send the bouquet to a company, hospital or funeral home?
Yes, with the order you can add the company name and the details of the company and we will ensure that it is delivered there.
What days do you deliver?
Our flowers are delivered 6 days a week, from Monday to Saturday.
Do you deliver on Mother's Day?
Yes on Mother’s Day we provide a beautiful bouquet for all mothers.
Do you deliver abroad?
Yes, you can have your bouquet delivered abroad on request.
Can I pay securely?
If you are going to pay for an order, this always takes place in a secure environment. So you can pay securely with peace of mind.
What payment options does October in Huis offer?
Oktober in Huis offers the following payment options so you can always pay the way you want:
-iDeal: all Dutch banks
-Credit card: Visa Card, MasterCard and American Express
-Payment by check
-KBC/CBC Payment Button
How do I use my coupon code?
You can enter a coupon code in your shopping cart and above the billing information when you are at checkout.
Do the prices include VAT?
Yes, all prices on the site include VAT.
What are your company details?
Oktober in Huis
5611 GD Eindhoven
Tell: +31 (0) 40-236 40 52
Do you also collect cookies on the website?
Yes we collect different cookies. These are used, among other things, for a better user experience and optimization of the webshop.